Warranty

FINE JEWELRY

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With Olivia GraceΒ offers a complimentaryΒ 30-day limited warrantyΒ on all fine jewelry purchases. The warranty includes any quality issues that arise from a production defect, including: loose diamonds or loose prongs, missing pavΓ© stones, broken clasps and/or broken chains.

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The warrantyΒ does notΒ cover issues that arise from normal wear and tear, including but not limited to scratches, dents, stretched chains, misshapen and/or bent bands, or damaged stones. Resized pieces, lost or stolen pieces are not covered by our warranty. For issues outside of our warranty, please contact us to get instructions on how to proceed with your repair atΒ info@witholiviagrace.com.

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Please note that any work or modifications performed on a piece by a third party will void any warranty with us.

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BRIDALΒ JEWELRY

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We stand behind the quality of our pieces! With Olivia Grace offers a complimentary lifetime warranty on all bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including loose diamonds or loose prongs and missing pavé stones.

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This warranty does not cover issues that arise from normal wear and tear, including but not limited to chipped or cracked stones, scratches or dents, or misshapen bands. Lost or stolen pieces are also not covered by this warranty.

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Please note that any work or modifications performed on a piece by a third party will void any warranty with us.

info@witholiviagrace.com

please allow 1-2 business dayΒ for replies

Monday-Friday

9AM - 5PM EST

(914) 418-4730

Monday-Friday 9AM - 5PM EST

Contact form

Don't hesitate to reach out to us through email or phone. We are always happy to hear you!

OurΒ FAQs pageΒ might be helpful with the information you need.